Last Updated: May 1, 2026

Overview

At Salon Studios, we aim to provide a reliable and transparent shipping experience for all our customers. This Shipping Policy explains our order processing times, delivery estimates, and shipping conditions.

Order Processing Time

All orders are processed within:

1–3 business days (Tuesday–Friday)

Orders are not processed on Mondays and Wednesdays (closed days), Sundays, or public holidays.

Once your order is processed, it will be prepared for shipment.

Shipping Time

After processing, orders are delivered within:

4–8 business days (Monday–Friday)

Please note that delivery times are estimates and may vary depending on your location and external factors.

Shipping Locations

We currently ship within the United States.

If you have questions about shipping availability, please contact our support team.

Shipping Costs

Shipping costs (if applicable) will be calculated and displayed at checkout before completing your purchase.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details.

You can use this information to monitor the status of your delivery.

Delays & Issues

While we aim to deliver orders on time, delays may occur due to:

  • Shipping carrier delays
  • Weather conditions
  • High demand periods
  • Incorrect shipping details provided by the customer

Salon Studios is not responsible for delays caused by external factors beyond our control.

Incorrect Address

Please ensure that your shipping address is accurate at the time of purchase.

We are not responsible for orders delivered to incorrect addresses provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or is lost during transit, please contact us within 48 hours of delivery (or expected delivery date).

We will review the issue and assist you accordingly.

Contact Information

If you have any questions regarding shipping, please contact us:

Company Name: Salon Studios
Address: 674 Lindero Canyon Road, Oak Park, CA 91377, United States
Email: support@salonstudios-1.com
Phone: +805.290.0400

Customer Service Hours:
Tuesday: 11:00 AM – 4:00 PM
Thursday: 10:00 AM – 5:00 PM
Friday: 10:00 AM – 3:00 PM
Saturday: 8:00 AM – 7:00 PM
Sunday: 10:00 AM – 6:00 PM
Closed: Monday & Wednesday

Response Time:
We aim to respond within 24–48 hours during working days.